Privacy Policy

SkillScout ("we", "us", or "our") operates an AI-powered mock interview and job-readiness platform. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and Service.

By using SkillScout, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service.

We collect information you provide directly, data generated by your use of the Service, and certain technical data automatically.

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  Identity Data

  Name, email address, professional title, and profile photo.

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  Audio & Video Data

  Voice and optional video recordings captured during mock interview sessions.

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  Résumé Content

  Work experience, education, skills, and certifications parsed from uploaded résumés.

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  Performance Analytics

  Interview scores, answer quality metrics, improvement trends, and weak-area heatmaps.

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  Job Preferences

  Target roles, seniority levels, preferred industries, and salary expectations.

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  Technical Data

  IP address, browser type, device identifiers, and session logs.

We use your data to:

• Deliver personalised AI mock interview sessions and real-time feedback.
• Generate detailed performance reports and skill-gap analyses.
• Match you with relevant job roles using our Job Matching Engine.
• Send transactional messages: invoices, password resets, and security alerts.
• Improve platform reliability, performance, and AI accuracy.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal data. We may share limited information with:

• Cloud infrastructure providers (e.g., AWS) necessary to operate the Service — under strict data processing agreements.
• Payment processors to complete subscription transactions — we share only what is required.
• Analytics providers for aggregate, anonymised product usage insights.
• Law enforcement or regulatory authorities where required by applicable law.

SkillScout uses AI to power our interview simulation, feedback engine, and job-matching features. We are transparent about how we handle your data in relation to AI:

You may optionally opt-in to contribute anonymised interaction data to improve future AI quality. This opt-in is always voluntary and can be revoked from your privacy settings at any time.

We retain your personal data for as long as your account is active or as needed to provide the Service. Specific retention windows:

• Interview recordings: retained for 90 days, then automatically deleted unless you choose to save them.
• Performance analytics: retained for the life of your account.
• Résumé uploads: retained until you delete them from your profile.
• Account data: retained for 30 days after account deletion, then permanently purged.
• Billing records: retained for 7 years to satisfy financial regulations.

We implement industry-standard security measures to protect your information:

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  Encryption

  All data in transit is encrypted via TLS 1.3; data at rest is encrypted using AES-256.

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  Access Controls

  Strict role-based access ensures only authorised personnel can access personal data.

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  Vulnerability Management

  Regular penetration testing and automated scanning of our infrastructure.

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  Data Backups

  Automated daily backups with point-in-time recovery to prevent data loss.

Despite our measures, no transmission over the internet is 100% secure. Please use a strong password and enable two-factor authentication.

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your account and associated personal data.
• Portability: receive your interview reports and analytics in a machine-readable format.
• Restriction: request that we restrict processing of your data in certain circumstances.
• Objection: object to processing based on legitimate interests.

To exercise any of these rights, contact us at privacy@skillscout.ai. We will respond within 30 days.

We use cookies and similar tracking technologies to operate and improve the Service. Types of cookies we use:

• Essential cookies: required for authentication, session management, and core platform functionality.
• Analytics cookies: help us understand how users interact with the platform (anonymised).
• Preference cookies: remember your settings such as dark mode and notification preferences.

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

If you have questions, concerns, or requests relating to this Privacy Policy, please contact our Data Privacy team: